We at Tulip Perfumes are always keen to provide you with a safe and enjoyable shopping experience, so we guarantee all our products and you have the right to return or exchange the product within the following conditions: Notify us of the intention to return or exchange the product within a maximum of 3 days after the date of receipt of the product showing the reason for the return or exchange clearly The product is delivered to the nearest center of the shipping company that we deal with, which is yurtiçi kargo. We will send the order value after receiving and confirming the integrity of the product. (deducting the shipping value only) The order value is sent via bank account only. To submit a return request, please contact us via WhatsApp